JointHawker Term of Service


Thank you for using the JointHawker.
The JointHawker website and applications (hereinafter "the Services".) are provided by Joint Food & Beverage Singapore Pte Ltd. ("the Company"). By using the Services, you agree to be bound by the following "JointHawker Terms of Service" ("the Terms"). Please read carefully.

  1. JointHawker Terms of Service
    1. The JointHawker Terms of Service (“the Terms”) apply to all of services provided on the Joint Hwker website and applications ("the Services"). The user of the Service ("the User") agrees to be bound by the Terms.
    2. The Company may change the content of the Terms as needed without obtaining prior consent from the Users. Your continued use of the Services following such change shall be deemed to be your acceptance of such change. In addition, unless otherwise specified by the Company, it will take effect from the time it is posted on this site.

  2. Membership Registration
    1. You may need to register for membership to create an account ("Member Account") in order to use some parts of the Services ("Member Services").
    2. You have to follow the procedure established by the Company to create a Member Account.
    3. The procedure of creating a Member Account completes after the Company verified the applied User's information ("Member Information") and consented. The Company may not consent when it judges that any of the following matters is applicable to, or likely to applicable to, the User or the Member Information after having examined the Member Information:
      • The submission of any false or inaccurate information;
      • The User is trying to create multiple Member Accounts;
      • The User has received punishment, or any kind of action by the violation of the Terms in the past;
      • The Member Account name or nickname contains words contrary to the morals, making others uncomfortable, or infringing the rights of others;
      • Any other cases where the Company judges inappropriate.
    4. The Company is not responsible for any damage, loss or offense caused by Users failing to correctly follow the above-mentioned rule.
    5. The Company may change the Member Services for any reason, without giving prior notice whenever it deems necessary.

  3. Management of the Member Account
    1. You can use your Member Account only by yourself. You shall not transfer or lend your Member Account to other Users.
    2. You are solely responsible for managing your own Member Account properly. The Company is not responsible for any damage, loss or offense caused by the managerial error or mistake about your Member Account including the unauthorized use by a third party.
    3. Each User may hold one Member Account. If the Company confirmed a User holding multiple Member Account, the Company may deactivate it or delete it without any prior notice. In that case, the Company is not responsible for any disadvantage, damage or loss of the User caused by the measures taken. In addition, the Company shall not be obliged to disclose or to explain the reason or rationale for taking the measures to the User.
    4. When there is any change in your Member Information, you shall update it immediately. The Company is not responsible for any damage or loss (such as delay, non-arrival or failure of notice delivery) caused by outdated Member Information.
    5. When the Company detects a Member Account that has not been logged in or by which any Member Services has not been used for a certain period of time, the Company may delete the Member Account and erase the Member Information at the time of data maintenance of the Services.

  4. Withdrawal of Membership
    1. You have to follow the procedure established by the Company to delete your Member Account.
    2. You shall lose all privileges and rights of membership by deleting your Member Account.
    3. You shall agree that the content in the forms of photographs, videos, graphics or texts posted or submitted by you to the Services ("User Posts") will not be removed even after you delete your Member Account.

  5. Contact or Notice
    1. In case the Company needs to contact Users, we will use a method which we judge to be appropriate.
    2. The Company deems any notice about the Services to be received by the User when it is delivered to the address, phone number, e-mail address or other contact information which is registered in Member Information.
    3. When you want to contact the Company, please use the "Contact Us" form. We will not accept any contact by phone or visiting us directly.

  6. Recommended Usage Environment
    1. Some of the Services use JavaScript and Cookie technology. Although these technologies can be disabled in the settings of the User's terminal, please note that in this case, some functions of the Services will not be available and you will not be able to use them in an optimal state.

  7. Suspension or Closure of the Services
    1. The Company may temporarily suspend the provision of some part or all of the Services without any prior notice due to following reasons. The Company is not responsible for any damage, loss or offense to the Users or any third party caused by the suspension.
      • To conduct the system maintenance or to change the Services;
      • When it is difficult or impossible for the Company to provide the Services due to accidents, natural disasters or acts of God, or other emergencies;
      • When the Company judges the Services need to be suspended due to administrative, operational or technical issue.
    2. The Company may, whenever it judges necessary, stop or close the Services.
    3. The Company is not responsible for any damage, loss or offense to the Users or any third party caused by the stop or the closure of the Services.

  8. Intellectual Property Rights
    • Except for the User Posts, all content (including but not limited to photos, trademarks, service marks and logos) on the Services ("Content") shall belong to the Company or a third party. You shall not reproduce, reprint, transfer, alter, distribute, sell or in any other way use all or part of such Content without the prior consent of the Company.

  9. Contributed Content
    1. You, as a member of the Services, may submit User Posts. However, you agree the Company does not guarantee the User Posts to be retained or kept secure.
    2. By submitting any User Posts, you grant to the Company a worldwide, royalty-free, perpetual, transferable, irrevocable, non-exclusive licence and right to use, perform, display, publish, reproduce, distribute, aggregate, transfer, lend, translate, edit, modify, reformat or create derivative works from the User Posts alone or as part of other works in any form, media, or technology whether now known or hereafter developed without territorial or time limitations, and to sublicense such rights through multiple tiers of sub-licensees.
    3. Regarding the right mentioned in clause 9.2, it extinguishes within a reasonable period after the User Posts concerned are deleted by the User or the Company.
    4. By submitting any User Posts, you warrant, represent and undertake to the Company that you have full power and authority to grant the rights and licences relating to the User Posts set out in this Terms and that the User Posts you submit do not infringe any third party's intellectual property rights (including but not limited to copyrights and trademarks), other proprietary rights or rights of publicity or privacy, do not violate any law, statute, ordinance or regulation, are not defamatory, libellous, threatening or harassing, are not obscene or pornographic, are not a report of someone else's experience. If there is any violation of this Terms in the User Posts, the User is solely responsible for solving all complaints and claims caused by the violation at the User's own expense. In this case, any expense or compensation paid by the Company to respond to the complaints or claim, the Company may charge the total amount of these expenses, compensation and legal fees to the User concerned.
    5. The Company shall be able to inspect User Posts whenever it deems necessary for the administration of the Services. When we judge any User Post to conflict or violate the Terms, we shall be able to hide or delete some or all of the User Post without prior notice.

  10. Newsletter
    1. The newsletter service ("Newsletter") is available to the User who registered an e-mail address according to the procedure that the Company established or who created a Member Account ("Newsletter Member").
    2. The Newsletter is part of the Services to deliver e-mail magazine to Newsletter Members, and the Company has the right to determine the content of Newsletter. The Company is not responsible for the accuracy, integrity, applicability, usefulness, the safety of the content.
    3. Subject to Article 7 or at the discretion of the Company, the Newsletter Member agrees that the Newsletter or content of it may be changed, suspended or abolished without prior notice. The Company is not responsible for any damage, loss or offense to the Newsletter Members or a third party caused by this.
    4. You have to unregister your e-mail address or delete your Member Account following the procedure established by the Company to cancel Newsletter membership.

  11. Prohibited Matters
    1. The User agrees not to:
      1. create multiple Member Accounts;
      2. register false or incorrect Member Information;
      3. lend the Member Account to others;
      4. infringe or be likely to infringe the rights (including but not limited to copyright, trademark and other intellectual property rights) of the Company, other Users or a third party;
      5. use all or any part of the Services other than the method that the Company established;
      6. use all or any part of the Services for commercial purposes;
      7. copy, reproduce, modify, analyse (reverse-engineering, decomplication, reverse assembling) of all or any part of the Services;
      8. use (copy, reproduce, modify, transfer, distribute, sell, license, publish) of all or any part of the Services without prior permission of the Company;
      9. transmit or post information impersonating the Company or others;
      10. obstruct or try to obstruct the provision of all or any part of the Services;
      11. give intentional load for the facilities to provide the Services such as servers using malicious programs or scripts;
      12. make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, trojan horses, worms, or any other harmful software via the Services;
      13. transmit or post information for the purpose of the mischief via the Services;
      14. post or distribute defamatory or abusive offensive information, or damage honour or credibility of the Company of a third party;
      15. harass the Company or a third party via the Services;
      16. violate any laws, regulations and codes, or conduct a behaviour that is likely to violate them via the Services;
      17. act against public order and morals via the Services;
      18. solicit for any groups, services or activities that are not related to the Services via the Services;
      19. infringe or be likely to infringe the Terms;
      20. do any other behaviours that the Company judges to be inappropriate as an User.
    2. Users may not belong to any of following:
      1. an organized crime group;
      2. a member of an organized crime group;
      3. a former member of an organized crime group who ceased to be such member less than five years ago;
      4. a quasi-member of an organized crime group;
      5. a related enterprise of an organized crime group;
      6. an extortionist threatening to disrupt shareholder meetings (sokaiya) or the like, a miscreant advocating political activism, an intellectual crime group or the like, or any party similar to any of the foregoing.
    3. When an User infringes, or is likely to infringe clause 11.1 or clause 11.2, the Company shall be able to take the necessary measures like termination of the Services, deprivation of the Member Account, request for compensation of damages, without any acceptance of objections. The User is responsible for compensation of damages to the Company or a third party caused by the infringement at the User's own expense.

  12. Erasion of Registration Information
    1. When the Company judges an User has infringed the Terms, we shall take measures such as erasion of registered information, suspension of Member Services, suspension of the Services, deletion of the Member Account or refusal of accessing the Services without prior notice.
    2. With regards to taking the measures of the foregoing clause, we do not accept any objections, complaints or request to disclose the reasons.
    3. We do not compensate any damage caused by taking the measures of clause 12.1.

  13. Disclaimer
    1. The Company is not responsible for any damage, loss or offense that may arise out of the use of the Services.
    2. The Company does not guarantee the accuracy, integrity, applicability, usefulness, safety of any content or information provided in the Services.
    3. The Company is not responsible for any damage or loss caused by malfunction, error or disorder occurred in the Service.
    4. The Company is not responsible for the abuse or the infringement of any third party's rights by User Posts of the Users.
    5. The Content and User Posts may contain links to websites or services that are not managed by the Company. The Company neither guarantees nor will be involved in such linked websites or services, as well as any damage or loss arouse out there.

  14. Handling of Personal Information
    • The Company will handle the personal information of Users based on "Privacy Policy" appropriately. By using the Services, you indicate you’re acceptance of our Privacy Policy. So please carefully read it prior to using the Services.

  15. About the effectiveness of this agreement
    • If any provisions of these Terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. Also, if the Terms shall be void or unenforceable to a specific User, it shall not affect the validity and enforceability to other Users.

  16. Governing Law, Jurisdiction
    • These Terms of Service are governed by and construed in accordance with the laws of the Republic of Singapore. Any dispute concerning these Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts of Singapore.